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A heat pump moves heat instead of making it. In summer it pulls heat out of your home. In winter it runs in reverse and brings heat in. Because it runs in both seasons, it works harder than almost anything else in your home.
When a heat pump can’t keep up in winter, backup electric heat takes over, and that can make a winter bill jump. When it can’t keep up in summer, you get hot rooms, high humidity and a system that never shuts off.
It runs, but the house never reaches the temperature you set.
Warm is normal. Truly cool air in heat mode is not.
Light frost is normal. Thick ice that stays is a problem.
Backup electric heat may be doing the heat pump’s job.
A system that never shuts off is struggling to keep up.
Grinding, rattling or loud clicks usually mean a part is failing.
Your heat pump uses the same outdoor unit, air handler and ductwork for heating and cooling. If it struggles in winter, there’s a good chance it’s also costing you in summer: longer run times, higher humidity and higher bills.
That’s why we don’t just get it running. We find out why it failed, so it works right in both seasons.
A heat pump that can’t keep up isn’t “just old.” Most of the time, something specific is wrong, and it can be found.
Not every struggling heat pump needs to be replaced. Many problems come from how the system was installed or set up, and they can be corrected.
If replacement does make sense, we’ll show you why, and we’ll design the new system for your home so it heats, cools and controls humidity the way it should.
See our replacement approach →
Heat pump too old to repair? See how we design heat pump replacements
Not just the part that failed, but why it failed.
In plain language, with the price, before any work begins.
The right parts, installed the right way, so it works in both seasons.
We make sure it’s heating and cooling properly before we leave.
Heat pump air feels warm, not hot, and that’s normal. If the air is actually cool, the system may be stuck in defrost, low on refrigerant or have a failed part. We’ll find out which.
A light frost on cold, damp days is normal, and the heat pump should clear it on its own. Thick ice that doesn’t go away means something is wrong. Turn the system off and call us.
They’re backup electric heat. It’s normal for backup heat to help on the coldest nights, but if it runs a lot, your electric bill can jump. That usually means the heat pump needs attention.
The most common reason is backup electric heat doing the work the heat pump should be doing. We’ll find out why the heat pump isn’t keeping up.
Many heat pump problems can be corrected. We’ll give you an honest answer based on its age and condition, and if repair makes sense, that’s what we’ll recommend.
Yes. We repair and service all major brands and models.
Ocala, The Villages and the surrounding areas, including Marion, Sumter, Lake, Citrus and Orange Counties and the Orlando area.
FL HVAC Services serves homeowners across Central Florida, including:
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